You have recently received a bill from us and you have questions regarding this bill.

In the following we would like to give you some answers to questions frequently asked in this case.

Maybe the following information will provide the answer to your question right away.

If this should not be the case, please do not hesitate to call us.

Our phone number: +49 9 81/4 88 83 - 0

Generally, the bills are directly sent to PER-OFF-Service, Schweinfurt, or to Madison, USA.

In case you have received a bill from us, it is probably a mistake.

In this case it is necessary to contact us, since we would like to avoid that you receive a reminder by mistake.

Exception:
You are a member of the US-Army and are retired. In this case you receive the bill directly from us and submit it to your insurance.